![]() ![]() Is the site secure? Any sites that require you to make a payment should begin with '.Look at the URL - does it look odd in any way? Misspellings or other mistakes should concern you.There are a few tell-tale signs to look out for that can help you determine a website's legitimacy: When buying from an online retailer, always make sure their website is legitimate. Check the website you're buying from is legitimate If they pressure you to pay, or ask for a payment that you weren’t expecting, then your money could be at risk and you should contact your bank immediately. ![]() When making a payment to a new payee, always make sure it's a business or individual you can trust. If you're ever in doubt about a payee, stop and wait until you know more about them. If a new payee claims to be from a reputable business but you have doubts, use a search engine to find their official website and contact details, then give them a call. You can find more details in our ' Logging out' FAQ. You can also help keep your banking apps secure by locking your phone once you're done. Or you can log out by tapping the 'Log out' button in the app, or turning on automatic log out. Whenever you leave the app, we'll automatically log you out after 2 minutes of inactivity. If you do think your passcode or PIN has been compromised, contact your bank immediately. Make sure your private information stays private. Never share your account details with someone you don't know or trust and under no circumstances should you ever share your passcode or PIN. Chase will never contact you unexpectedly to request these details. Protect your private informationįirst things first. There are a few things everyone should know that could keep them safe when banking online. No matter who you are or who you decide to bank with, online security is probably important to you. Thankfully, you don't have to be a tech wizard to reduce the risk to your online safety.
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